Daily Archives: Jun 23, 2025

Andrew Freels

From Risk-Averse to Consumer-First

Credit unions have long been risk-averse by design, but today’s environment is pushing the industry to think less about what’s safe and more about what’s best for the member. That shift, from compliance-first to consumer-centric, is reshaping everything from governance to payments to technology strategy. In this episode of Grow...
Andrew Freels

Would Losing Tax-Exempt Status Really Destroy Credit Unions?

In this episode of Grow Your Credit Union, host Joshua Barclay and co-host Becky Reed welcome Michael Goad, President and CEO of Dow Credit Union, to discuss why credit unions are acquiring banks, the potential threat to their tax-exempt status, and whether industry optimism for 2025 is warranted. Why Are...
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Revenue Isn’t Our Mission, It’s Evidence We’re Doing It Right

Revenue isn’t the goal. It’s the proof that a credit union is delivering real value to its members. But in a rapidly changing landscape, how do credit unions continue to raise the bar on member experience while staying true to their mission? In this episode of Grow Your Credit Union,...