Daily Archives: Jun 23, 2025

Andrew Freels

How To Make Mistakes Matter

A significant gap exists between executives' perception of how much they trust their employees and how trusted employees actually feel. We can bridge this gap by fostering a trust-based environment which involves encouraging mistakes as learning opportunities and ensuring clear communication and follow-through on employee contributions. Could this forward-thinking...
Andrew Freels

Stop Thinking Like a Credit Union and Start Taking Risks

Credit unions often remain stuck in traditional ways of thinking, slowing down their ability to innovate and keep up with modern financial expectations. Credit unions need to break away from old habits and start thinking like modern, agile organizations to better serve their members in today's fast-paced financial landscape....
Andrew Freels

The Era of Being a Member’s Primary Financial Institution is Over

Credit unions continue to chase outdated goals, aiming to be the primary financial institution for their members despite changing market dynamics. Is the quest to be a primary financial institution still relevant in today's diverse financial services market? How can Credit Unions adapt rather than trying to be everything...