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Our Employees Won't Leave and We Don't Know Why
Strong employee retention is a hallmark of a thriving company culture. Fostering transparency, collaboration, and a sense of community can keep staff loyalty strong for decades. How can leaders replicate this success in their own organizations by building more than just a workplace, but a community?
Earn Trust With a Spreadsheet of Your Flaws
Innovation often comes with some disagreement. It's crucial to have employees who can voice alternative, and potentially better, ideas. But how can you best show your team vulnerability and instill in them the confidence to express dissent?
We’ve Discovered A Treasure Map That Leads To The Golden Years
If you are looking for members with high deposit value and aren't rate sensitive when borrowing, then you should be prioritizing your retiring members. In this episode, we discuss why retirees are often underserved and provide a contemporary blueprint for helping your members retire with peace of mind.
You’ll Forget All About Convenience With Products You Don’t Want
When it comes to attracting new members, it is crucial to understand that the process's speed and ease often hold a higher appeal than the actual products and services being offered.
Playing It Safe is a Risk that We’re Willing to Take
Credit Unions exist to serve members in ways that go far beyond what banks can offer. That’s the message we should be getting out to the public. But, is that the message the board wants to hear?
Why Pay for Therapy When Your Tellers Provide It for Free?
Members really only want to go to your branch when they have an issue. Is your frontline equipped enough to handle the challenge?
Challenges in Credit Union Boardrooms and CEO Succession Planning
This episode features Doug Duong, Board Chairman at Pasadena Federal Credit Union, sharing his expert insights on CEO succession planning, asset liability management, and the board member selection processes.
When are Credit Unions Responsible for Financial Literacy?
Grow Your Credit Union hosts Joshua Barkley and CU legend Becky Reed sit down with Scott Prior, President and CEO of Connection Credit Union, to explore the enduring value of checking accounts, the impact of buy now, pay later services, and the pivotal role of financial literacy in nurturing credit union growth.